Terms and Conditions of Window Cleaning Services
These terms outline your rights and responsibilities when accessing zephariquest.sbs or booking our services in Malaysia.
January 9, 2026
Acceptance of Terms
By using this website or our services, you confirm you have read, understood, and accepted these terms as legally binding under Malaysian law.
Definitions
Below, we clarify certain words and phrases used throughout these terms and conditions.
‘Service’ refers to any window cleaning provided by Zephariquest for residential or business clients within Malaysia.
‘User’ refers to any individual or organization who visits the site or books our cleaning services.
‘Personal Data’ covers any information provided by the user to us, including contact and location details.
‘Team’ describes any person employed or contracted by Zephariquest to fulfill window cleaning appointments.
Service Usage Rules
Bookings must be made by eligible persons and may be subject to verification. We expect all clients to treat our teams with respect during visits.
Eligibility
Users must be legally able to enter into contracts under Malaysian law and be at least 18 years old.
You may not use our service for unlawful or prohibited purposes.
User Responsibilities
Please follow these requirements when using our website and services.
Prohibited Uses
You must not misuse this site or our services in any way.
Intellectual Property Rights
All content, branding, images, and text on zephariquest.sbs are the intellectual property of Zephariquest or appropriate third parties. No content may be reused or copied without written permission.
User Content
Any feedback or input you share may be published with your permission, and is subject to moderation.
How We Handle User Content
You grant us the right to publish, edit, and use testimonials, feedback, or images you provide, unless otherwise requested.
Privacy and Data Protection
Your personal data is managed according to our Privacy Policy. We protect your information in compliance with Malaysian privacy laws and best practices.
Read Privacy PolicyGeneral Disclaimer Statement
Please review our disclaimer notice for important information.
Disclaimer Notice
Window cleaning results may vary and depend on building conditions, glass type, and environmental factors.
Limitation of Our Liability
We are not liable for indirect damages or losses connected to use of our website or cleaning service.
Indemnification
You agree to indemnify Zephariquest against claims due to misuse of our services or breach of these terms.
Dispute Resolution Methods
Disputes will be settled under Malaysian law. We strive to resolve issues through dialogue first.
Arbitration
If unresolved, disputes may be submitted to arbitration according to Malaysian regulations.
Arbitration does not limit your statutory consumer rights.
Online Dispute Resolution Platform
You may also contact Malaysia’s alternative dispute resolution bodies for matters related to our services.
See Full DisclaimerSeverability
If any provision is found unenforceable, the remaining terms still apply.
Entire Agreement
These terms, along with referenced policies, represent the entire agreement between you and Zephariquest.
Applicable Law for This Agreement
Your use of our site and services is governed by the laws of Malaysia.
Termination
We reserve the right to suspend your account or refuse service in cases of rule violations or legal necessity.
Changes
These terms can be updated at any time. Please check regularly for the most current version.
How to Get in Touch
Reach out through our published contact details for any questions or concerns.
Contact Email: content@zephariquest.sbs
Phone: +60 4-499 9582
Address: Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Terms Effective Date: January 9, 2026
Version: 1.0